Terms & Conditions

Welcome to Indian Hippy – an exclusive brand offering hand painted products inspired from vintage Bollywood movie posters. Before you make a purchase, kindly read the following terms and conditions carefully. If you have purchased an Indian Hippy product, you have accepted these terms and conditions.

Privacy

At Indian Hippy, we value your concerns about privacy and security while you are shopping on our website. We guarantee that the information you provide on the Indian Hippy site will not be misused in any form whatsoever.

Site access and privileges

Indian Hippy grants you certain privileges to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Indian Hippy.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Indian Hippy reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

Your images

If you do send us image material, either in electronic or print format for creating your custom order, and unless we indicate otherwise, you grant Indian Hippy a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, modify and adapt your image content. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Indian Hippy for all claims resulting from content you supply. Indian Hippy has the right but not the obligation to monitor and edit or remove any content that you send which is deemed objectionable. Indian Hippy takes no responsibility and assumes no liability for any content posted by you or any third party.

Exactness or likeness of designs

At Indian Hippy, it is our constant endeavor to be as accurate as possible in our designs. However, we do not give any guarantees whatsoever on exactness or likeness of portraits painted by our artists, especially in the case of custom orders placed. Indian Hippy does not warrant that the products you purchase from us will be exact in design or appearance to the photographs from which the paintings are derived from. Indian Hippy reserves full right to reject any requests for product return where the issue of likeness or exactness is stated. Indian Hippy hereby disclaims any guarantees of exactness as to the finish and appearance of the final customized product as ordered by the user. Alterations to certain aspects of your custom product order such as colour, portrait size, etc., may be required due to limitations caused by the manual hand painting / hand crafting production process, as well as limitations caused by the quality or type of your submitted photograph.

Risk of loss

All items purchased from the Indian Hippy website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.


Product pricing

The price displayed for products on our website, whether in Foreign Currency or Indian Rupees, represents the full price of the products inclusive of delivery anywhere in India. If you are purchasing from another country, international shipping charges are applicable, which will be specified under Shipping. The prices displayed on the hippy.in website are quoted in U.S. Dollars. The actual amount to be paid by you will be the equivalent amount in the currency of your credit/debit card, as per the conversions done by Paypal on the date of purchase.

For all items sold on the hippy.in website, you will be required to pay “before” your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available.


Shipping

All orders are shipped door-to-door from our warehouse in Mumbai, India to your provided shipping address via a reputed courier delivery service. The process of hand crafting and hand painting your product normally takes between 7-10 working days, post which shipping takes 4-6 working days. Prices mentioned on the site are all inclusive of shipping and handling charges to any destination within India only. For shipping destinations outside India, extra shipping and handling charges will be applicable. If you are ordering from outside India, please send us an email inquiry or call us to inquire about the shipping rates to your destination. Once you tell us about which item you are interested in purchasing, we will send you a custom quote based on your exact shipping address provided.

At Indian Hippy, we do not maintain a large inventory. Our exclusive range of products is made to order. Therefore, it is not possible for us to keep every item on our website in stock. In case we cannot process your order within an agreeable timeframe, we will provide a full refund of the amount paid by you.

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non delivery of orders in case the delivery address includes P.O. Box details in any part or form.

Our delivery/courier agency will attempt delivery 3 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. You can track the package through the Order Tracking facility provided by the delivery agency. If the package status is shown as undeliverable, we will provide assistance possible within our means such as sending you the Customer Service numbers of the delivery/courier agency as well as full details of your shipment such as your tracking number, with which you can trace your package.

 

Duties and taxes

All Indian Hippy orders are shipped from our warehouse in Mumbai, India to your provided shipping address via a selected delivery/courier agency. While purchasing our products from outside India, due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches their country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with our courier/delivery agency to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from the agency for import duties and taxes, you will have to pay the agency directly at the time of delivery. Indian Hippy takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address and will not provide any refunds in such cases.

 

Product handling and care

All of Indian Hippy’s products are hand painted using top quality paints and finishers. The unique colours used are a reflection of hand painted poster art, and as such are unique in their own respect. All the photos of products displayed on the website are as accurate as possible. However, because the colours you see will depend on your monitor resolution, we cannot guarantee that your monitor’s display of any colour will be accurate.

While cleaning, use a soft dry cloth. Refrain from using abrasive brushes that can cause scratches or peeling of the paint. Improper handling and subjecting the product to harsh conditions such as direct sunlight, extreme heat, moisture, etc. may cause deterioration.

 

Refund & Cancellation policy

In case the item you have ordered is out of stock, you will be notified of the same within 24 working hours. Upon intimation, you will be provided an option to cancel your order and receive a full refund (automatically generated back to your account as reversal of funds). If you would like to wait and backorder the out of stock item, you will be given an approximate turnaround time as to when the product will be made available.

In the rarest of the rare cases where you have received a damaged or a defective product, we offer a complete refund provided the item is returned within one week of delivery. This policy extends to all products sold on our website except customized orders. Please note that we do not accept any returns on customized orders.

Items should be returned in the original condition you had received them. Please understand that we cannot accept returns in cases that involve the following:

  • Damages due to improper handling or use of product
  • Damages due to improper opening of the package, i.e. accidental damage on unpacking the product
  • Any damage/defect outside the scope of our warranty
  • If product is returned devoid of its original packaging and has missing parts/units/accessories

All physical products sold by Indian Hippy are covered by the above promise. Replacement of the product wherever necessary will be subject to availability of the same.

 

Disclaimer

This site is provided by Indian Hippy on an “as is” and “as available” basis. Indian Hippy makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, Indian Hippy disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Indian Hippy does not warrant that this site, its servers, or e-mails sent from hippy.in are free of viruses or other harmful components. Indian Hippy will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.